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How house of fun Handles Your Personal Data

At house of fun, we are transparent about what personal data we collect from your account, how we store it, and the rights you hold over it.

Data collected only as neededYour rights, clearly statedTouch 'n Go & GrabPay data handled securelyContact us to request changesApplies where local law permits

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What Data We Collect and Why

house of fun Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on houseoffun.pro, we collect the information you provide during registration — your name, email address, contact number and payment details. When you transact using Touch 'n Go, GrabPay, Boost dan FPX, we record transaction references to verify your deposits and process

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withdrawals accurately. We also collect device identifiers, IP addresses and session logs to keep your account secure and to detect unauthorised access. We do not sell your personal data to third parties. Data is retained only for as long as your account remains active or as
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required under applicable Malaysian law. You may request a copy of your stored data at any time by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to correct inaccurate information or request that your account data be removed, our support team is available around the clock.

Email Support Send your privacy request to our dedicated data team via the email address listed on houseoffun.pro. We aim to reply within one business day and confirm receipt immediately upon submission.

Live Chat Open the live chat widget on houseoffun.pro to speak directly with a support agent about your data rights. Agents are available at all hours and can escalate privacy cases to our data team.

Account Portal Log in to your house of fun account and navigate to the privacy settings section to review, update or flag your stored data. Some changes take effect immediately; others require agent verification.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply industry-standard encryption to all data transmitted between your device and houseoffun.pro. Cookie preferences are managed through the consent banner shown on your first visit, and you can update those preferences…

Data Encryption

All personal and payment data — including Touch 'n Go and GrabPay transaction records — is encrypted in transit using TLS and at rest using AES-256. Encryption keys are rotated on a scheduled basis and never stored alongside the data they protect.

Cookie Policy

We use strictly necessary cookies to keep your session active, analytics cookies to understand how pages are used, and preference cookies to remember your language and currency settings. You may withdraw cookie consent at any time without affecting your account access.

Account Security

Your account is protected by password hashing, two-step login verification and automatic session expiry after a period of inactivity. Suspicious login attempts from unrecognised devices trigger an immediate email alert to your registered address.

Data Retention

We keep your account data for as long as your account is open and for the period required by applicable Malaysian law after closure. Once the retention period expires, personal data is permanently deleted or anonymised from our systems.

Third-Party Sharing

We share data only with payment processors — such as those handling Touch 'n Go, Boost dan FPX transactions — and with identity verification services where required. We do not share your data with advertisers or data brokers under any circumstances.

Your Right to Access

You have the right to request a full export of the personal data we hold about you. Submit a request through live chat or email, verify your identity, and we will deliver your data export within seven calendar days.

Common Questions About Our Privacy Policy

These questions cover the most frequent concerns account holders raise about data collection, storage, access rights and how to contact us. If your question is not listed here, reach out through live chat or email and our team will respond within one business day.

We collect your name, email address, phone number and the payment method details you provide — such as those linked to Touch 'n Go or GrabPay. We also log your IP address and device type to protect your account from unauthorised access.

Payment references from Touch 'n Go, GrabPay, Boost dan FPX transactions are stored only long enough to verify deposits and process withdrawals. We do not store full card or wallet credentials; those are held by the payment processor, not by us.

Yes. Submit a data access request via live chat or email, complete the identity verification step, and we will compile and send you a full export of your personal data within seven calendar days of confirming your identity.

Contact our support team by email or live chat and request account closure with full data deletion. We will process the deletion after confirming your identity and retaining only the records we are required to keep under Malaysian law.

We share data only with payment processors and identity verification services that are necessary to operate your account. We do not sell, rent or share your personal information with advertisers, marketing networks or data brokers.

Log in to your account on houseoffun.pro and use the profile settings page to update your contact details. For changes to identity documents or payment records, contact our support team directly and an agent will guide you through the verification process.

This policy applies to all accounts created on houseoffun.pro where access is permitted under local law. Eligibility depends on the laws of your specific location, and it is your responsibility to confirm that accessing the platform is lawful in your jurisdiction.

How house of fun Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Data Encryption

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Your Right to Access

Common Questions About Our Privacy Policy

01 What personal data does house of fun collect when I register?

02 How is my payment data handled when I use Touch 'n Go or FPX?

03 Can I request a copy of all the data house of fun holds about me?

04 How do I ask house of fun to delete my account data?

05 Does house of fun share my data with third parties?

06 How can I update or correct inaccurate personal information on my account?

07 Does this privacy policy apply to me if I access the site from outside Peninsular Malaysia?

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